Frequently Asked Questions
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How do I begin?
When we receive your call, we will make an appointment to visit to your home to meet you and your pet(s),
get detailed, complete information about caring for your pet(s) and pick up a key to your home. During
this visit, we will discuss how many visits you want each day and what services you want performed. If the
client agrees to do business with See Spot Run, the client & sitter are required to sign a contract. Clients
are required to make payment of the contracted services up front.
In order to reserve the dates & times for pet care, it is suggested a client book the time at least a week in
advance, and a month in advance for holiday bookings. See Spot Run is noted for flexibility, and we
understand that last minute trips are sometimes unavoidable, but there are times when not everyone can
be accommodated, especially during the holidays. Please take this into consideration and book early.
Why use See Spot Run Pet Services?
- We are bonded and insured
- Our handlers are thoroughly screened
- Pets are in the familiarity and comfort of their own home
- Your pets will avoid exposure to sickness or parasites from other animals
- Your pet’s routine will remain the same - less stressful
- At least 30 minutes of one on one attention
- Walks and time to be outside
- You can leave home worry-free, knowing your pet is in good hands
- You do not have to impose on a friend, neighbor or relative
- Special medications or diet are given
- Access to call us to check on your pets
- Your home is also cared for and will have a lived-in look
- Your mail, newspapers, and packages will be taken care of
- You are not inconvenienced (or traumatized!) by transporting your pet to a kennel
What areas do you serve?
We serve north-eastern Baltimore County, Harford County and Carroll County.
What are your rates?
Please click here to see our rates.
Re-supply Fee - Clients are required to have enough food, medicine, supplies, etc., for their pets while in
our care. If a shortage occurs and additional supplies need to be purchased, reimbursement and a $15
fee will be imposed.
How much notice do you need?
It is NEVER too early to book us. New clients—please give us at least one week’s notice, so that we can
meet you ahead of time to review care and contracts. Existing clients—book us when you make your
hotel, flight, or cruise arrangements.
What happens if my travel is delayed?
We ask for your itinerary before you depart so we can anticipate any delays that require continued care.
We also request a phone call or text message as soon as you arrive home, so we can insure your pets
are back in your care.
Your sitter will provide you with a business card that includes numerous ways to contact us, should we
need to continue visits due to travel delays. It happens every year, in every season! We are prepared to
keep your pets well fed and comfortable until you can make your way home.
What forms of payment do you accept?
We accept cash, checks and credit cards. Please note that there is a $25 fee for any bounced checks.
Help! My dog is out of control! (Information about dog training)
Got a crazy dog on your hands? Don't worry, we offer obedience training too! Many behavioral problems
can be solved through exercise and discipline and we can help you with both. Just give us a call. Positive
training methods only.
When we receive your call, we will make an appointment to visit to your home to meet you and your pet(s),
get detailed, complete information about caring for your pet(s) and pick up a key to your home. During
this visit, we will discuss how many visits you want each day and what services you want performed. If the
client agrees to do business with See Spot Run, the client & sitter are required to sign a contract. Clients
are required to make payment of the contracted services up front.
In order to reserve the dates & times for pet care, it is suggested a client book the time at least a week in
advance, and a month in advance for holiday bookings. See Spot Run is noted for flexibility, and we
understand that last minute trips are sometimes unavoidable, but there are times when not everyone can
be accommodated, especially during the holidays. Please take this into consideration and book early.
Why use See Spot Run Pet Services?
- We are bonded and insured
- Our handlers are thoroughly screened
- Pets are in the familiarity and comfort of their own home
- Your pets will avoid exposure to sickness or parasites from other animals
- Your pet’s routine will remain the same - less stressful
- At least 30 minutes of one on one attention
- Walks and time to be outside
- You can leave home worry-free, knowing your pet is in good hands
- You do not have to impose on a friend, neighbor or relative
- Special medications or diet are given
- Access to call us to check on your pets
- Your home is also cared for and will have a lived-in look
- Your mail, newspapers, and packages will be taken care of
- You are not inconvenienced (or traumatized!) by transporting your pet to a kennel
What areas do you serve?
We serve north-eastern Baltimore County, Harford County and Carroll County.
What are your rates?
Please click here to see our rates.
Re-supply Fee - Clients are required to have enough food, medicine, supplies, etc., for their pets while in
our care. If a shortage occurs and additional supplies need to be purchased, reimbursement and a $15
fee will be imposed.
How much notice do you need?
It is NEVER too early to book us. New clients—please give us at least one week’s notice, so that we can
meet you ahead of time to review care and contracts. Existing clients—book us when you make your
hotel, flight, or cruise arrangements.
What happens if my travel is delayed?
We ask for your itinerary before you depart so we can anticipate any delays that require continued care.
We also request a phone call or text message as soon as you arrive home, so we can insure your pets
are back in your care.
Your sitter will provide you with a business card that includes numerous ways to contact us, should we
need to continue visits due to travel delays. It happens every year, in every season! We are prepared to
keep your pets well fed and comfortable until you can make your way home.
What forms of payment do you accept?
We accept cash, checks and credit cards. Please note that there is a $25 fee for any bounced checks.
Help! My dog is out of control! (Information about dog training)
Got a crazy dog on your hands? Don't worry, we offer obedience training too! Many behavioral problems
can be solved through exercise and discipline and we can help you with both. Just give us a call. Positive
training methods only.
Call us @ 443-417-5400